Help Center

Yes, Gluuber currently offers international shipping to many countries. However, delivery times and shipping costs may vary depending on your location. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for more information about any potential fees before placing your order.

Gluuber was founded and is currently based in Toronto, Canada.

While we strive to keep our inventory up to date, some products may occasionally be out of stock due to high demand or supplier issues. If a product you ordered is out of stock, you will promptly be notified and will be provided with options, such as waiting for it to become available again, choosing an alternative product, or receiving a refund.

We accept payment through VISA, MasterCard, American Express, ChinaUnionPay, JCB, Diners, Discover, VISA Electron, Maestro, Apple Pay, and Google Pay.

We're committed to providing quality products, however in the rare instance that you receive a damaged or defective item, please contact our customer support team (via the Help page) within 48 hours of receiving your order. We'll guide you through the return or exchange process and ensure you get a replacement as quickly as possible.

Once your order has been processed and shipped, you will be provided with a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

Orders typically arrive anytime between 3 to 12 business days. This delivery date window reflects the varying fulfillment time based on the supplier and your location. We work with a range of suppliers, and as a result some may have faster or slower shipping times.