Shipping Policy

Processing and Shipping Times:

We aim to process and ship orders promptly, typically within 3-5 business days of receiving your order.

Please note that shipping times may vary depending on your location and the processing times of our suppliers.

Shipping Carrier and Supplier Responsibility:

Gluuber is not responsible for any delays or damages caused by the shipping carrier or supplier. While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather conditions, natural disasters, or high shipping volumes.

Providing Accurate Shipping Information:

It is your responsibility to provide accurate shipping information when placing your order. Please double-check the shipping address to ensure it is correct before finalizing your purchase. Gluuber is not liable for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages:

Once your order has been shipped and tracking information is provided, any issues with lost or stolen packages should be addressed directly with the shipping carrier.

We recommend contacting the carrier's customer service department for assistance in locating your package or filing a claim.

International Shipping:

For international orders, please be aware that customs procedures and import duties may or may not apply, which are beyond our control.

Any additional fees or taxes incurred upon delivery are the responsibility of the customer.

Shipping Costs:

Shipping costs are calculated based on the weight of the items in your order and the shipping destination. You can view the shipping costs before finalizing your purchase during the checkout process.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking information to monitor the status of your shipment and estimate the delivery date.

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us.
You can reach our customer service team via the Gluuber Help Center.

Policy Updates:

Gluuber reserves the right to update or modify this shipping policy at any time without prior notice.